Answer
When Will I Receive My Security Guard Class Certificate?
Finishing a security guard class is only part of the process, because you also need proof that you completed it. WNY Security Pros states that certificates of completion are emailed to students immediately after they successfully finish a class. This page explains what to expect and what to do if the email does not arrive.
The short version
- Certificates of completion are emailed to students immediately after they successfully finish a class.
- If your certificate is missing, check your spam folder and confirm the email address you registered with.
- Contact [email protected] or call 716-603-0388 for help locating a missing certificate.
- Save both a digital and a printed copy of your certificate for licensing and employment records.
When the certificate arrives
Once you have completed the class, WNY Security Pros emails your certificate of completion to you right away. The website specifies that certificates are sent immediately after a student successfully finishes the class, so the timing depends on finishing the course rather than on a separate waiting period described on the site. This applies to the core security guard courses offered through the school, including the 8 Hour Pre-Assignment Training, the 16-Hour On-The-Job Training, and the 8 Hour Annual In-Service Training, which are taught via live classes and/or Zoom. The key requirement is successful completion of the class itself, so attending the full course matters before any certificate is issued. Plan to watch for the email at the end of your final session rather than assuming it will arrive later.
If your certificate does not show up
Start by checking your spam or junk folder, since automated course emails sometimes land there. Then confirm that the email address you used when you registered is correct, because the certificate is delivered to that address. If the certificate still is not in your inbox, contact the school directly at [email protected] or call 716-603-0388. The phone line is listed as available from 5:00am to 10:00pm, so you can reach the team during those hours. When you write, include your full name, the class you took, and the date you attended so staff can locate your record quickly. Keeping your payment or registration confirmation handy also helps. Do not wait until an employer or licensing step needs the document before addressing a missing email.
Why keeping your certificate matters
Your certificate of completion is the record that shows you finished training, so treat it as an important document. The WNY Security Pros website notes that licensed security guards are more in demand than ever, and its online guard training is designed to help students become licensed NYS Security Guards. Save a digital copy in a secure folder and keep a printed copy as well, so you can provide it when needed. If you later take additional courses, such as CPR or Narcan training, store those certificates in the same place to keep your training history organized. Certificates are only useful if you can find them, so a simple filing habit now saves time later. For specific licensing steps and eligibility, confirm current requirements with the New York State Division of Criminal Justice Services, which approves the school.
Common questions
How soon after class will I receive my certificate?
According to the school's website, certificates of completion are emailed to students immediately after they successfully finish the class.
What if I finish class but never receive the email?
Check your spam folder and confirm the email address you registered with. If it still does not arrive, contact the school at [email protected] or call 716-603-0388.
Is the certificate sent by mail?
The website says certificates are emailed to students. It does not mention mailing a paper copy, so keep a digital copy and ask the school if you need a printed one.
Are the online security guard classes approved by the state?
Yes. The school states it is approved by the New York State Division of Criminal Justice Services under school code 322426 and teaches its guard classes online via live classes and/or Zoom.